Privacy Policy for Journeying Through Grief

Last updated: June 2026

Journeying Through Grief is committed to protecting your privacy and handling any personal information you provide with care and respect.

Information We Collect

We may collect personal information that you choose to provide, including:

  • Your name

  • Email address

  • Telephone number

  • Information you share through contact forms, emails, or conversations

We only collect information that is necessary to respond to enquiries and provide pastoral listening and support.

How Your Information Is Used

Information provided to Journeying Through Grief may be used to:

  • Respond to enquiries

  • Arrange appointments or conversations

  • Provide ongoing pastoral support where requested

  • Maintain appropriate records of communications

Your information will not be sold, shared, or used for marketing by third parties.

Confidentiality

Personal information shared through Journeying Through Grief will be treated confidentially.

However, confidentiality may be limited where:

  • There is concern that someone may be at risk of serious harm.

  • A child or vulnerable adult may be at risk of abuse or neglect.

  • Disclosure is required by law.

  • Professional safeguarding advice is required.

Where possible, concerns will be discussed with the individual before information is shared.

Data Storage

Reasonable steps are taken to keep personal information secure.

Information may be stored in email systems, website contact forms, appointment records, or other secure administrative systems used to support the service.

Website Analytics

This website may collect anonymous visitor information through website analytics tools. This information helps us understand how the website is used and improve the service.

No personally identifiable information is collected through website analytics unless you choose to provide it.

External Links

This website may contain links to other websites. Journeying Through Grief is not responsible for the privacy practices or content of external websites.

Your Rights

You may request:

  • Access to personal information held about you

  • Correction of inaccurate information

  • Deletion of personal information where appropriate

Requests should be made using the contact details below.

Contact

If you have any questions about this Privacy Policy, please contact:

Journeying Through Grief

Email: journeyingthroughgrief@gmail.com